Duplicate Receipt
The Duplicate Receipt notice means Mod AI detected a potentially duplicate receipt in the system. Two receipts appear to represent the same goods receipt, which could affect three-way matching accuracy.
What Triggers It
This notice appears when Mod AI detects:
- Two receipts with the same receipt number.
- Receipts with very similar details (vendor, PO reference, quantities, and dates) that suggest they may be the same receipt entered twice.
How to Resolve
- Review both receipts to confirm whether they are actual duplicates or legitimately separate receipts.
- Choose one of the following options:
If They Are Duplicates
Since receipts are read-only in Mod AI, resolve the duplicate in your ERP system. Delete or void the duplicate receipt in your ERP, and the correction will sync back to Mod AI on the next sync cycle.
If They Are Not Duplicates
If the receipts are legitimately separate (e.g., partial deliveries on the same PO), dismiss the notice.
info
Since receipts are managed in your ERP, duplicate receipt issues should be resolved there. Mod AI mirrors your ERP data in read-only mode.
Learn More
- Receipts Overview -- How receipts work in Mod AI and how they sync from your ERP.
- Understanding Notices -- Overview of all notice types and how they work.